By default, an RK-40 / RPK-40 keypad reader sends a PIN number flagged as a PIN value to provide “Pin AND Prox” functionality, sometimes called 2 Factor Authentication. If the keypad reader is to be used in “Pin OR Prox” mode (1 Factor ...
Problem - Occasionally during a firmware upgrade on a Sigma Series reader, the process fails due to network drop out / USB disconnection or other issue and the reader will ping but you cannot connect via MBTB or the web browser and also the USB port ...
If the PC holding Identity Access software has failed and no external backup is available, then a reinstallation and recommission of the system will be required. A site survey may be required to ensure the system is setup as it was previously. Some ...
IDEMIA have added a new feature to their biometric reader products called Enforced security, this turns on TLS 1.2 (Transport Layer Security) by default from the factory. Enforced Security will be present in products fitted with the following ...
This guide is only for customers who purchased AsureID via Controlsoft in the United Kingdom Firstly note your Asure ID license details, they can be found in the file menu, options, licensing page. Please copy your Asure ID database file onto your ...