Identity Access Software - Guide to licensing
Licensing the Identity Access software is performed via the self-service Portal. There are two methods online and offline
Licensing the Identity Access software is performed via the self-service Portal. There are two methods online and offline
Online Activation
- Online activation is supported from Identity Access Version 9.1.099 and higher.
- The PC running the Server version of Identity Access requires internet access. If no internet access is available, use the Offline activation section of this guide
On the PC running the Server version of Identity Access, In a Web Browser, go to www.controlsoft.com/license
Enter the Product Key provided on your license card or email and click 'Login'
The details of the license will be shown
Click 'Online Activation'
In the event the online activation button is not available, please follow the section of this guide for offline activation
If prompted, press 'Allow' to the security prompt
The message "Activation installed successfully for keyid: XXXXXXXXXXXX" is displayed
To check the license status, Reopen the Identity Access software. Click the 'Home' tab and press 'About'
The license type will be displayed along with an expiry date (if on a subscription)
License type Perpetual, never expires
Offline Activation
Offline activation should be performed in the following scenarios.
- The PC running the Server version of Identity Access has no internet access.
- The version of Identity Access is less than V9.1.099.
- The online activation button is greyed out.
A C2V file needs to be generated, on the PC running the Server version of Identity Access, open the Start menu, then open the Licensing Utility
Select 'Installation of a new product key' and click 'Collect Information'
Select the desktop, give the file a name and click 'Save'
Copy the C2V file onto a PC with internet access, open a browser and go to www.controlsoft.com/license
Enter the product key and click 'login'
Then click the 'Offline Activation'
Click the Three dots ...
In the file explorer window, browse to the C2V file and then click 'Open'
Click the 'Generate' button
You will get the message "V2C generated successfully". Click the link 'V2C file' under download.
The V2C file will be downloaded. Copy this to the PC running the Server version of Identity Access
On the server running Identity Access. Open the Start menu, and open the License utility.
Click 'Apply License File'
Click the Three Dots ...
In the File Explorer, highlight the V2C file and click Open
Click, 'Apply Update'
You should then get the message, 'Update written successfully'.
To check the License status, Reopen the Identity Access software. Click the 'Home' tab and press 'About'
The license type will be displayed along with an expiry date (if on a subscription)
License type Perpetual, never expires
Transferring a License
To transfer a license from one PC to another, follow this guide.
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