Identity Access Software - Guide to licensing the product

This is a guide on how to apply an Identity Access Professional (IA-PRO/SUB-PRO) / Enterprise (IA-ENT/SUB-ENT) license to the Identity Access software -

1.     If you have already installed the software skip to step 2. Otherwise please download the latest "Identity Access Server & Client" software from https://www.controlsoft.com/login/

If you have not previously registered for our Login area, press "Join Us" and fill in the registration form. If you are an end-user and have been asked by your integrator to install the software, please request a link from your integrator. 

Alternatively, if you have purchased a USB key with the software please follow the instructions on the box.

2.     After installing the Identity Access software, run the Licensing Utility. This can be found in Start Menu > Controlsoft > Licensing Utility.

3.     Next select 'Installation of a new protection key' for new a Identity Access license request or 'Update of existing protection key' if you are updating your license.

  New IA license -                                                        Update of an existing license to IA 9.1 -
                  

4.     Click the 'Collect Information' button.

5.     Give this c2v file a name relating to your site and save it in a location where you can easily access the file (e.g. on the desktop).

6.     Email this file to licensing@controlsoft.com along with your license reference number. You will have been sent a license reference code after placing an order for an Identity Access license or if you have a USB it can be located on the front of the case.

7.     A member of our licensing team will reply to your email with a v2c file attached.

8.     Please save this file on the Identity Access Server (e.g. on the desktop).

9.    Re-run the Licensing Utility and select the Apply License File tab from the top menu-

  

10.  From the Update File Section, click  

11.  Now locate the v2c file you saved and click Apply Update.

12. Restart the PC.
13. The software is now licensed and you can run the ‘IA User Interface’.

14. To check that the license has been correctly applied, select Home followed by About and check that the display shows “Professional Features License: VALID” or “Enterprise Features License: VALID” as appropriate.

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