Knowledge base 194: Error when encoding dual technology cards in MorphoManager

Knowledge base 194: Error when encoding dual technology cards in MorphoManager

Scenario:
Using Mifare Classic & EMProx combination cards with an Omnikey 5427CK to encode cards with MorphoManager.

Problem:
When encoding the cards you can occasionally see this error when writing or erasing the card -


Solution:

Log into the Omnikey 5427 webpage via this URL (http://192.168.63.99
Firstly ensure under the Keyboard Wedge settings that you have disabled all Prox technologies from the dropdown menu -



Secondly, go into the Contactless Config and then Polling Config. Untick Prox from the centre list as highlighted below -



This should resolve the errors, but should you continue to experience issues, please email support@controlsoft.com