IDEMIA have added a new feature to their biometric reader products called Enforced security, this turns on TLS 1.2 (Transport Layer Security) by default from the factory.
Enforced Security will be present in products fitted with the following firmware versions.
Sigma Lite V4.12.x and higher.
Sigma Lite + V4.12.x and higher.
Sigma V4.12.x and higher.
Sigma Extreme V4.12.x and higher.
Morpho Wave V2.09.x and higher.
Vision Pass V2.09.x and higher.
With "Enforced Security" enabled, these devices will have communication issues with Identity Access and MorphoManager V15 or below.
To enable communication with Identity Access and MorphoManager V15 or below , a feature called "On Demand Security" will need to be enabled.
This changes the communication method to allow the latest firmware supplied Biometric readers to communicate with the software.
To Enable On Demand Security
To Enable On Demand Security a connection must be made via the Morpho toolbox (MBTB) software to the reader.
If you already have MBTB installed, Ensure your version is V4.6.12 or above
Download the latest Version of Morpho toolbox MBTB
Open MBTB.
Select the terminal type from the drop-down box.
Enter the units ip (default 192.168.1.10)
Select TLS Configuration = Factory
Press Connection.
Press tools from the left column.
Under the diagnostic tab, Press Enable on demand security.
You will be presented with the following notice, read and tick the "I have and agree" then press Enable on-demand Security.
The following prompt will appear, Press OK.
The unit will reboot, this will take 1-2 minutes.
Once complete you will get the following prompt, Press OK.
If you need to make further changes via MBTB and need to reconnect, ensure you connecting to the unit with None selected in TLS Configuration