Knowledge base 216: iNet IP Utility

Knowledge base 216: iNet IP Utility

The iNet IP Utility has been designed to make the setup of iNet's onto your customers network as simple as possible. The tool gives the ability to setup your controllers to static addresses, without the need to only plug 1 iNet onto the network at once, with or without the use of a DHCP server or your laptop sitting in the same range as the controller. The tool also utilizes the ability to set up passwords on the iNet door controllers to maximum the security on your customers network. 

Requirements
iNet Door Controller with Firmware version 9.052 or above

Determining iNet firmware version

1. The firmware that the iNet left the factory on will be on a label on the Processor as indicated in the photos below.

Downloading the iNet IP Utility

1. You can download the iNet IP Utility from controlsoft.com/IPUtility
2. Extract "iNet IP Utility.zip" to a suitable location.

How to use the iNet IP Utility

1. Double click iNet IP Utility to run the application.

2. Press "Scan for iNet Controllers".
If you get a "Windows Defender Firewall" notice, be sure to press "Allow Access" and press "Scan for iNet Controllers" again.


3. The Utility will bring back results from any iNet controllers it can locate on the network.


Note: The example above shows the iNet door controller in Red (unconfigured). This means that the controller has not had its IP or password set previously.
4. Click on the controller in the list and proceed to set a password for your controller. Press Save once complete.
It is recommended that you have a common password across all controllers on site.


If a message is displayed on screen saying "The iNet did not respond to the message", then the password was not inserted quick enough to be sent to the controller. Reselect the controller and type the password again.
5. If the controller is still in DHCP mode (default setting) and there isn't a DHCP server connection, the IP Utility will explain as much. This is also the reason for the device being on a 169.254.x.x range. Press OK to this message to continue.


6. Press "Static", to change the controller to a Static IP Address (recommended for all applications), and fill in the Static IP Address for this controller.
If you don't know what static IP address to use, the companies IT department will be able to advise IP address, Subnet Mask and Default Gateway for the controller. 

DNS Server Settings are only required if your controller is intended to be internet facing.
7. Press Save Changes and the iNet will set the IP address and automatically restart.
8. After 30 seconds, press "Scan for iNet Controllers". Your newly configured controller should appear in Green to show it has now been Configured.

Configuring Multiple Controllers

With the new IP Utility it is now possible to set the IP address of multiple door controllers at once. This means you can power up all your door controllers, and address them in bulk using the controllers MAC address as reference to what is installed where.


Understanding the IP Utility

1. This shows the Network Adapter you are using to poll out to the iNet door controllers. As Default this is set to "All", however you can individually select the adapter if for example you only wished to select your wired network adapter, rather than your wireless network adapter.
2. This shows how many iNet Door controllers the utility located on its last scan.
3. Local IP is the IP address from which the PC has located the iNet door controller from i.e. your IP address.
4. iNet IP is the IP address that the iNet door controller has currently been set to.
5. iNet MAC Address. This is unique to every iNet and can be used to physically locate your iNet. All iNet door controllers have their MAC Address printed on them.
6. iNet UUID is an internal iNet identifier and will be used in the future.
7. iNet's printed in Red have not yet been configured i.e. their password has not been set.
8. iNet's printed in Green have been configured i.e. their password has been set.
9. Copy list to clipboard is a usual feature which means you can copy the contents from the IP Utility as displayed, this can be pasted into a word document for future reference of IP addresses have been assigned to what MAC Addresses on site.


Frequently Asked Questions

Can I reset the iNet password?
It is possible to reset the iNet password by performing a hardware reset. This can be peformed by holding down the reset button until the Reset LED illuminates. Once reset the iNet will require configuring using the iNet IP Utility or webpage. Its IP address will be reset to 10.0.1.230 therefore it is recommended to note the IP addresses of the iNets before performing this reset.
Why can't the IP Utility locate any iNet controllers.
Ensure you are plugged into the same VLAN and Layer 2 network as the iNet door controllers.
Ensure that the iNet firmware is up to date as per step 1 of this guide.
Ensure your Windows Firewall is not blocking the iNet IP Utility.

Running the iNet IP Utility on Windows Server operating systems.

When running the iNet IP Utility on Windows Server operating systems, due to restrictions within the operating system the application needs to be manually allowed through the Windows Firewall.
1. Go to the "Control Panel" and select "System and Security".

2. Select "Windows Defender Firewall". From the left hand pane select "Allow an app or feature through Windows Defender Firewall"


3. Select "Allow another App..."


4. Browse to where your iNet IP Utility is being ran from and select the application. In the example I have selected the desktop where the application is stored.


5. Close and reopen the iNet IP Utility. The application should now be able to browse to your controllers.