Knowledge base 103: Moving Identity Access Professional license to a new PC

If Identity Access (v2016.3 or later) includes an IA-PRO or Enterprise license, it is possible to transfer the license to the new PC as described below

1. Run the Licensing Utility on BOTH machines:
   
2. Select Start > All Programs > Controlsoft > Identity Access > Tools > Licensing Utility (Windows 7) 
   or Start > All Apps > Controlsoft > Licensing Utility (Windows 8.1 / 10)  
   
   
3. Select the Transfer License tab on both machines
   
   
   
4. On the new machine, select the [...] button against "Save recipient information to" and enter a filename and location (e.g. on a flash drive or network drive) for the ".id" file, then select [Collect and save Information].  
   
   
5. On the old machine -
   

• Select the [...] button against "Read the recipient information file from" and select the .id file on the flash drive / network

  
  
• Select the [...] button against "Generate the license transfer file to" and enter a filename and location on the flash drive or network drive for the ".h2h" file
  
  
• Select the [Generate License Transfer File] button and Select [Yes] to confirm that you want to move the license file.
  
  
• On the new machine apply the .h2h file in exactly the same way as applying a .v2c file as per these instructions -
  

  select the Apply License File tab from the top menu-
  

    
  

  From the Update File Section click the Button with 3 Dots 
  

  
  

  Now locate the v2c file you saved and click Apply Update.
  
  

  The software is now licensed, reboot the PC and run the ‘IA User Interface’.
  

  
  

  To check that the license has been correctly applied, select Home followed by About and check that the display shows “Professional Features License: VALID” or “Enterprise Features License: VALID” as appropriate.

NOTE: When Identity Access is successfully running on the new PC, uninstall Identity Access from the old PC to avoid the 2 systems competing for connection to the controllers.

www.controlsoft.com 

• Related Articles

• Knowledge base 201: Moving Identity Access

  Checking your Identity Access License When moving Identity Access from one machine to another it is important to check if the current Identity Access server has a Professional or Enterprise license and what version the software is currently running. ...

• Knowledge base 181: HID Asure ID Software with Identity Access 9

  Controlsoft Identity Access 9 install includes a copy of HID Asure ID® 7. This is an ideal choice for organizations looking for affordable and easy-to-use photo ID card software with direct integration with the Controlsoft Identity Access database. ...

• Knowledge base 90: Using MorphoManager BioBridge & Identity Access 8

  1.    First install Identity Access (IA), follow the Installation Guide available with the download or IA USB Stick. 2.    Next log into Identity Access to do this run the IA User Interface – Windows Start Button > All Programs/All Apps> Controlsoft ...

• Knowledge base 109: Identity Access 8 – Sigma Multi Series – IA-MFK/IA-MFC Settings

  This requires an IA-PRO license if you do not have an IA-PRO license please contact sales@controlsoft.com The following Knowledge base describes the 3 options of how to configure Identity Access to work with the Idemia Morpho Series Multi readers to ...

• Knowledge base 125: Licensing Identity Access Professional Features License : Minimum Windows Updates Required Server 2012 R2

  04/05/2017 When installing the ControlSoft Identity Access software on a computer running Microsoft Server 2012 R2 - As a minimum you require .Net 3.5 as a prerequisite to install Identity Access. This allows IA to run but you can't license the ...