Knowledge base 140: HID OSDP & Mobile Access readers using Mobile Admin card.

Knowledge base 140: HID OSDP & Mobile Access readers using Mobile Admin card.

Question: When I hold up the Mobile Admin card to my HID OSDP Mobile reader there is no lights or beep to suggest it's in Admin mode?

Answer: An OSDP readers LED and Buzzer control is handled by the door controller, as the door controller may not be configured to activate the buzzer or the LEDs you may not see anything when the Mobile Admin card is presented. However, when you load the BLE Configuration app and click 'Scan for Readers' you will still be presented with a highlighted reader in bold to signify the reader is in Admin mode and can configure the reader from there.

If you are still experiencing issues, please first check the keys match the reader and if you are still not able to get the mobile admin card working please contact support@controlsoft.com.