Knowledge base 165: Fitting Aperio H100 Handleset - Spindle alignment

Occasionally you can have a problem fitting the spindle into the H100 handleset. 

Please check that the spindle lock is correctly aligned as shown below -

The bottom of the recess where the spindle fits should be shaped to match the end of the spindle with the chamfers at the top

If the section at the bottom is not correctly aligned, e.g.  Use a small screwdriver to rotate the end section to the correct alignment, then insert the spindle until it clicks and locks in place.

Should you experience any difficulties, please get in touch with our support desk: support@controlsoft.com

• Related Articles

• Knowledge base 196: Setting up Aperio locks with Identity Access 9

  This KB explains how to setup Aperio wireless locks and handles with the Identity Access software. Requirements: Aperio USB Radio Dongle Aperio Programming Application software Aperio Installation Key Aperio AH30 (Gen5) Hub Aperio Wireless handle or ...

• Knowledge base 174 : Aperio Weigand AH20 Hub/Lock with Paxton Net2.

  Aperio Weigand Hub with Paxton Net2 plus controller.  The Paxton Net2 plus controller has  two Weigand reader inputs. Net2 will support a 26Bit Weigand number input into the controller.  It is possible to add an Assa Abloy AH20 Weigand Wireless Hub ...

• Knowledge base 125: Licensing Identity Access Professional Features License : Minimum Windows Updates Required Server 2012 R2

  04/05/2017 When installing the ControlSoft Identity Access software on a computer running Microsoft Server 2012 R2 - As a minimum you require .Net 3.5 as a prerequisite to install Identity Access. This allows IA to run but you can't license the ...

• Knowledge base 197: MSO 300 / MSO1300 drivers

  This Knowledge Base explains how to Update the drivers of an Idemia MSO 300 / MSO 1300. An internet connection is required to download the driver files Admin rights will also be required 1. With the MSO USB device connected to the PC, right-click on ...

• Knowledge base 220: Identity Access Pre-Installation Checks

  To ensure that your software installs correctly, it is important to run through the following pre-installation checks. 1. Temporarily disable your antivirus for the duration of the installation. Due to the amount of Anti-Virus packages, we cannot ...