Problem - Occasionally during a firmware upgrade on a Sigma Series reader, the process fails due to network drop out / USB disconnection or other issue and the reader will ping but you cannot connect via MBTB or the web browser and also the USB port ...
IDEMIA have added a new feature to their biometric reader products called Enforced security, this turns on TLS 1.2 (Transport Layer Security) by default from the factory. Enforced Security will be present in products fitted with the following ...
By default, an RK-40 / RPK-40 keypad reader sends a PIN number flagged as a PIN value to provide “Pin AND Prox” functionality, sometimes called 2 Factor Authentication. If the keypad reader is to be used in “Pin OR Prox” mode (1 Factor ...
This bulletin explains how to use HID SE Reader configuration cards to change the way an HID SE reader operates or the card format the reader outputs. Please follow the steps below once you have received your config card order, if you require an HID ...
The following bulletin describes how to upgrade the firmware on Idemia Sigma Series biometric readers using Morpho Tool Box. The reader will be inoperable during and after the firmware upgrade until a rebuild is performed on the reader. Access to ...