Knowledge base 219: Issuing HID Mobile Access credentials within Identity Access 9

1. From the menu bar, select Management > Employees/Visitors/Contractors depending on the type of user  -

2. Click the green plus symbol. 

3, Type the users 'First Name’ & Last Name’ and add the user to a group. Leave the Primary Token Number blank.

4. Now select the [Mobile Access] Button.

5. Type the email address of the Employee and click the [Find Me] button.
 

6. Choose which Mobile ID you wish to issue (if more than one) and click [Create Profile].


7. An invitation will be created as shown on the display. The invitation code and instructions on how to install HID Mobile Access will be emailed to the inputted email address. Click [Close]


8. Click [Accept] to save the user (the next available number will be picked for the user and downloaded to the Door Controllers)

If you have any problems with the above guide, please email support@controlsoft.com 

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