Sigma Series Readers
Knowledge base 198: Sigma Lite Plus - Sand timer & Police officer icon shown on screen.
Problem - A customer is reporting this image is showing on the LCD screen of the Sigma Lite reader - Solution - The green LED of the Sigma Lite reader (17 - LED OUT 1) is not connected to the iNets Wiegand green LED input and the customer are using ...
Knowledge base 166: Configuring Sigma series readers for Legacy Mode (ES2 or MEMS)
Legacy mode is required for linking the newer Sigma Series readers into an older MEMS or ES2 system, the below firmware files change the operating mode of the reader so it can talk to the legacy software. *Note that you cannot set an iClass or Prox ...
Knowledge base 91: Using Sigma Lite with the built in Web Server
The terminal’s embedded Web server enables easy configuration of the devices as well as user enrolment using a web browser on a Desktop PC, Laptop, Tablet or smart phone. 1. From supported OS (Windows, Android, Apple iOS) access the Sigma Lites ...
Knowledge base 160: Changing the IP address of Sigma series reader
Open your web browser and type in the IP address of your Morpho Reader into the URL bar. You may see a message that says 'site is not secure'. Depending on browser, you will need to click advanced or details in order to proceed. Once the webpage ...
Knowledge base 152: How to generate a log file for MA5G Morpho reader using Morpho Tool Box (MBTB)
This Knowledge base explains how to enable and download debug log files using MBTB 1. Connect to your device using MBTB 2. Enable the logs (error_log.enabled = 1) 3. Change Debug level error_log.debug_level = 8 4. A reboot is required to activate all ...
Knowledge base 148: Configuring a Morpho Sigma Series reader for door unlock schedules
How to create a Door Open schedule in a Sigma Series Fingerprint Reader. This can only be set up for readers which are in standalone mode (using the onboard relay). 1) Download MBTB from the Controlsoft website (www.controlsoft.com) 2) Click on Login ...
Knowledge base 142: Resetting an IP address - Sigma Series
If you have lost the IP address of your biometric reader, you will need to reset the IP address using a memory stick. With newer readers, you will require a memory stick as well as a micro usb (male) to usb (female) adapter. Older readers - such as ...
Knowledge base 141: Change to L1 Legacy Mode (secure admin) - Sigma Series Readers
Occasionally there may be a requirement to add a Sigma series reader to Secure Admin (legacy software). In order to do so, the Sigma reader firmware must be changed to version 4.5.1. If you are using 4.6.x, this can be downgraded to 4.5.1. For ...
Knowledge base 139: Upgrading firmware on Sigma series biometric readers
The following bulletin describes how to upgrade the firmware on Idemia Sigma Series biometric readers using Morpho Tool Box. The reader will be inoperable during and after the firmware upgrade until a rebuild is performed on the reader. Access to ...
Knowledge base 135: Recovering a Sigma Series reader which has bricked during a firmware upgrade
Problem - Occasionally during a firmware upgrade on a Sigma Series reader, the process fails due to network drop out / USB disconnection or other issue and the reader will ping but you cannot connect via MBTB or the web browser and also the USB port ...
Knowledge base 86: Using Morpho Readers as Standalone Readers
When using Morpho readers such as the J-Series, Sigma, Sigma Lite or Sigma Lite Plus in standalone mode to control a door, we recommend using a timer relay between the reader and the lock. This makes the system more resilient and protects the ...
Knowledge base 118: MA Sigma Stand alone USB Backup & Restore
It is possible to backup and restore the Users stored in the MA Sigma via the touchscreen display. This is only required when the device is in a stand-alone scenario e.g. Not connected to Identity Access or MorphoManager where you have the ability to ...
Knowledge base 129: Sigma Lite + KeyPad entry - turning off the success message containing the PIN
When using the Sigma, Sigma Lite Plus, Morpho Wave or VisionPass readers it is possible to create a profile for the user to utilise a PIN only profile. By default (parameter value 7) when the user gains access to through a door the User ID, user Name ...